International Voice Process

Exp: 6 months to 1 Year
Hyderabad, Madhapur
Posted 1 year ago

Qualification: Any Graduate

Job Features

Job CategoryInternational Voice Process, Recent_jobs
Job Designation:Technical/Process Trainer
Qualification:Any Graduate
Salary:2 to 3lakhs
Experience:6 months to 2years
Job Description:•Prefer Excellent English (US Accent). • Transaction processing and making reach out calls to insured/provider/facility according to standard work & SOP. • Prioritize transactions according to detailed guidelines to meet SLA. • Plans and prioritizes tasks and work responsibilities to achieve objectives. • Should respond to customer queries and concerns • Should provide support for data collection to enable the Recovery of the account for the end-user. • Maintain a deep understanding of client process and policies and multi-task and prioritize work. • Reproduce customer issues and call out product bugs • Provide excellent customer service to our customers • Must be responsible to demonstrate a capacity for critical thinking and analysis. • Should be responsible to showcase a proven work ethic, with the ability to work well both independently and within the context of a larger collaborative environment. • Ability to work harmoniously as part of a team. • Night Shift. • No cab allowance.
Job Location:Madhapur,Hyderabad

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